Support & Training Pricing |
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Bug Fixes - (Determined by techynical support if issue qualifies) |
Free |
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E-Mail support and setup assistance |
90 Days Free |
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Per Issue Support (Does not include training/consulting) |
$150.00 |
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Per Minute Phone Support/Training (Toll Free) |
$3.00 |
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Hourly Support/Training/Development (Toll Free) |
$135 |
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10 Hours Pre-Paid Support/Training Package
(Can be used for Training, Support, Custom Development) |
Best Buy $1,100 |
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Service and Development Rate Chart
Billed biweekly as time is used. Support is billed as 15 minute per use minimum. (Minimum charge applies to first billing and may represent a credit until sufficient time is used to meet the minimum charge).
$135 hr (No Obligation no minimum)
$125 hr (10 hours per calendar year)
$120 hr (20 hours per calendar year)
$115 hr (40 hours per calendar year)
$110 hr (40 hours per calendar year)
$105 hr (80 hours per calendar year)
If full commitment is not fulfilled the hourly rate changes to the rate met in the contract period and a $200 minnimum charge will apply. |
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Onsite Setup, Development & Training
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Get started on the right foot from the start. Our on-site support and training guarantee you are up and running with your data from the start. Call for scheduling. Weekend and evening programming available at slightly higher rate. |
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Day Rate
(up to 8 hrs support and training on-site travel not included) |
$1,100 |
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Travel Rate Per Day
Travel is billed at half rate when less that 4 days are scheduled*. (If travel and work are on same day the day rates are prorated accordingly)
*Travel Fees waived if 4 or more consecutive days are scheduled (Air fair and accomodations not included). |
$400 |
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Travel Expenses
All expenses related to travel are additional to the published rates. Call for scheduling options. Advance notice, flexibility of dates effect air fares and accomodation rates. |
CALL |
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SPECIAL OFFER - For U.S. Destination all travel expenses waived when 3 or more consecutive days are scheduled. Days may include custom development, training, installation. |
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